Job Description

Position Overview

About Fetch

At Fetch , we’re dedicated to helping pets live their healthiest and happiest lives. Our comprehensive insurance coverage is designed with modern pet parents in mind, and we’re proud to support the veterinary, shelter, and breeder communities. We believe in ensuring pets receive the best care possible and are committed to making that vision a reality every day.

Fetch is a high-growth Warburg Pincus portfolio company with an expanding team of over 350 pet-loving employees working together to shape the future of pet health and wellness.

About the Industry

The pet insurance industry is more important than ever, offering peace of mind and financial protection for pet owners. The sector is expanding quickly, fueled by growing awareness of the need for accessible, high-quality veterinary care. With advances in veterinary medicine, pets now have access to the most effective treatments available, making pet insurance an essential component of modern pet care.

Job Overview

Property & Casualty License Required

Up to 75% Car Travel Required - North California and Surrounding Area

Fetch Pet Insurance, a tech-enabled pet wellness company, has consistently been an innovative leader in the pet insurance industry, offering the most extensive and all-inclusive pet insurance and health advice.

Put simply, Fetch makes vet bills affordable. We offer a comprehensive product that does not have any restrictions based on breed, age, or size. We are believers in helping pets get through their bad days but also focus on extending the good days. How do we do that? – through a wide portfolio of products + offerings, which include Fetch Health Forecast, our pet health and lifestyle blog, The Dig, and our partnerships with Project Street Vet and animal no-kill shelters across North America.

At Fetch, you are a part of that innovation. We value transparency among our coworkers and always have an open line of communication. Ask anyone who works here, it is an all-hands-on-deck, cross-functional, collaborative effort, where you will be able to interact with brilliant, creative, like-minded individuals who have an equally immense passion for pets.

We’re hiring a Travel-Focused Pet Insurance Sales Associate who thrives on movement, relationship-building, and making meaningful connections. This isn’t your typical desk job — you’ll be on the road, meeting with shelter partners in various locations, representing Fetch in person, and engaging pet parents face-to-face to share why Fetch’s coverage matters. Travel is at the heart of this role (up to 75% of your time), and candidates should be excited about the opportunity to explore different regions and expand their impact. Candidates must be willing to travel extensively and could have the option to a paid relocation to one of Fetch’s thriving regional hubs as part of this dynamic, growth-oriented position.

RESPONSIBILITIES

• Willing to travel, up to but not limited to, 75% of the time
• Representing Fetch as a confident, friendly, trusted advisor to sell pet insurance policies to prospective pet parents at our partner locations
• Communicating competitive advantages of Fetch; demonstrating a deep understanding of Fetch and competitor pet health insurance products
• Turning prospects into loyal clients, raving fans, and repeat customers
• Handle a high volume of incoming and outgoing customer communications (calls and emails) to full completion
• Track your daily progress against set goals to exceed and maximize our uncapped commission plan
• Accurately recording prospect and customer information in Fetch CRM
• Establishing productive, professional relationships with key personnel at our partner locations to assist in meeting performance objectives and partner expectations monthly
• Collaborating with leadership to identify opportunities for new business
• Communicating with your peers via chat to identify challenges and successes
• Virtually attending monthly company meetings or check-ins as required
• Managing expense budget and submitting completed reports monthly
• Managing all administrative tasks and responsibilities relative to the partnership
• Living up to Fetch’s commitment to continuously exceed customer expectations

REQUIRED SKILLS

• Ability to travel to various shelters across the country. Some travel may be regional and within driving distance, while other travel may be national and require air travel
• Ability to structure your work week during peak hours a must (Friday-Sunday) when it is most lucrative for the agent
• Active Property & Casualty (P&C) license or willing to obtain a P&C license at the expense of the Company within 30 days of employment (subject to state requirements)
• Proven self-starter with 3-5 years in an animal care role or a sales role
• Energized by being an industry pioneer
• Passion for prospecting new sales opportunities on a daily basis (must enjoy speaking with people face to face as well as being able to sell over the phone)
• Familiar with animal health or animal welfare a plus, but not required
• Ability to think and act independently within a fast-paced sales cycle
• Proven success in building relationships using a consultative, solution-focused approach
• Demonstrated customer service skills and the ability to understand Fetch's customers’ needs
• Must be willing to travel to various industry events as required
• Excellent verbal, interpersonal and written communication skills
• Excellent team player; proven ability to apply innovative ideas and critical thinking

Professional Traits that are not unique to this position, but necessary for Fetch employees:

• Exhibits excellent business judgment
• Positive attitude
• Sets the bar high for team standards
• Is action and results-oriented and self-reliant

Compensation

• The pay range for this position is $75,000 - $100,000 on a full-time basis
• Along with base salary, your position may qualify for additional bonuses
• This position is eligible for the Company’s bonus plan(s)
• Up-to $5,000 relocation fee

Benefits & Perks

At Fetch, we recognize the importance of work-life balance and prioritize our employees' mental health and well-being, ensuring everyone can flourish both professionally and personally. Not just pets, we want our employees to live their best lives too — here at Fetch, you have access to the valuable benefits listed below.

• Comprehensive Medical, dental, and vision plan for you and your family
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available
• Highly competitive 401(k) matching
• Generous 20-day PTO Policy, with rollover options. Earn an additional day of PTO each year on your anniversary with Fetch, for a maximum of 30 days
• Paid company (9) holidays, including (1) floating holiday
• Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year
• Educational Assistance Program
• Fetch Discount Perks Program
• Volunteering - earn up to 8 hours per calendar year at nonprofit organizations
• Employee Referral Incentive
• Tuition Assistance
• Commuter Benefits
• Employee Assistance Program (EAP)

Pay Range

$75,000—$100,000 USD

Recruiting Fraud Alert

At Fetch, your personal information and online safety are paramount. Please be aware that only Fetch Recruiters and Hiring Managers will contact you regarding your application or background. All official communications from Fetch employees will originate from a fetchpet.com email address. You will never be asked for payments, financial details, or sensitive information like social security numbers by our Recruiters or Hiring Managers.

EEO Statement

Fetch is proud to be an equal opportunity employer.

We’re committed to building a workplace that reflects the diversity of pet parents everywhere—hiring and developing individuals from all backgrounds and experiences to strengthen our inclusive, collaborative culture. We welcome applications from all qualified candidates regardless of race, color, religion, national origin, sex, gender, age, marital status, appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, student status, political affiliation, military or veteran status, citizenship, genetic information, or any other status protected by law. Fetch will provide reasonable accommodations for individuals with disabilities throughout the hiring process.

If you need assistance or an accommodation to apply, please contact us at people@fetchpet.com

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